It depends on what you need. A focused identity project is very different from a full rebrand involving strategy, campaigns, digital and launch support. We’ll agree the scope with you first, then give you a clear cost before anything starts.

That depends on the size of the job, how many people need to be involved and what needs creating. We’ll agree a realistic programme at the start and keep things moving throughout. No mysterious three-week silences while we “go away and think”.

A logo is one part of it. A brand identity is the whole visual and verbal system around it. Colour, typography, imagery, tone of voice, layouts and the rules that help everything feel like it belongs together.

Yes. We work with ambitious B2B businesses that need to explain complex things clearly, change how they’re perceived or give people a stronger reason to choose them.

Property is where Stepladder started and it remains an important part of what we do. Today, we also work across a growing mix of B2B sectors. Different businesses, different audiences, same need for a clear idea and a brand people remember.

Absolutely. Not every business needs to start again. Sometimes the smarter move is to understand what’s already working, fix what isn’t and give the existing brand enough room to move forward.

Yes. We design websites and digital experiences that look like your brand, make sense to the people using them and help them get where you want them to go.